DOaaS SLA
Service Level Agreements
| Tier | Response Time | Setup Time | Monitoring |
|---|---|---|---|
| Starter | ≤ 48h | 5–7 days | No |
| Pro | ≤ 24h | 3–5 days | Basic |
| Enterprise | ≤ 12h | 2–4 days | Full + Alerting |
Monitoring and alerting requires integration with GrintOps Stack or your preferred tools.