DSOaaS SLA
Service Level Agreements
| Tier | Response Time | Onboarding Time | Alerts |
|---|---|---|---|
| Starter | ≤ 48h | 3–5 days | Weekly |
| Pro | ≤ 24h | 2–4 days | Daily |
| Enterprise | ≤ 12h | 1–3 days | Realtime + SIEM export |
| Tier | Response Time | Onboarding Time | Alerts |
|---|---|---|---|
| Starter | ≤ 48h | 3–5 days | Weekly |
| Pro | ≤ 24h | 2–4 days | Daily |
| Enterprise | ≤ 12h | 1–3 days | Realtime + SIEM export |