Submitting Support Requests

How to Contact Support 
 
 Go to Support → Create Ticket 
 Select the service or general inquiry 
 Attach files (log, screenshot, etc.) 
 
 Ticket Tracking 
 
 Each ticket has a unique reference ID 
 You’ll receive email updates for each reply 
 
 Response Time SLA 
 
 Starter: 48h 
 Pro: 24h 
 Enterprise: <12h